Hi there,
We’re reaching out regarding a recent ChatGPT Go subscription on your account.
Due to a payment-processing error, a promotional offer intended only for eligible customers in India was incorrectly applied to some PayPal purchases made outside that region. Your recent subscription was affected by this issue.
We’ve now fixed the underlying problem. As a result: We’ve reversed the promotional discount that was applied in error to customers that are not eligible. Your subscription will return to its original status and will not automatically renew. We know payment issues are frustrating, and we appreciate your understanding while we correct the problem. If you have any questions about your subscription or refund, just reply to this email — we’re here to help.
Thank you for using ChatGPT.
— The ChatGPT Team
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